Without a model number i can t give you a specific answer but if you have a maytag mah style front load washer the door can be unlocked by pulling the release cord located in the dispenser area.
Maytag centennial washer door locked.
Front loaders have a locking mechanism to avoid opening the door during a washing cycle but occasionally this lock will be activated accidentally.
Door not completely closed due to interference.
You ll need to remove the top panel to release the door lock and replace the latch assembly if it won t unlock.
If door cannot be locked the washer goes into pause mode and a code is generated.
See the first image below.
The door lock can fail either mechanically or electrically.
A lock icon appears on the front of the washer s control panel to indicate the lid is locked and also displays the current progress of the cleaning cycle depending on the model of your maytag washer.
You will have to remove the dispenser bezel trim to access the cord to pull it to open the locked door.
This is a guide about unlocking the door on a maytag front load washer.
So the first thing you ll want to do is just unplug the washer for 60 seconds and see if the latch will reset.
The lid will lock and the machine will enter a pump out mode for 8 minutes.
Check door lock mechanism for damage misalignment or foreign objects.
If it does not detect both water supply hoses are turned on the control detects a problem with the water pressure sensor.
This washer has sensors that detect the water supply and requires both hoses to have water going to the water valve.
Ok so it sounds like your door lock may have failed.
Once the washer door is closed the washer can begin operating.
If that doesn t work leave the washer plugged in for 20 minutes and it should unlock.
If the door lock is defective the washer door will not latch properly.
At the start of a cycle the washer attempts to lock the door 6 times.
The door lock secures the washer door shut during operation.
The lid lock is a default feature of your maytag front loading and top loading washer to prevent opening the appliance while the cleaning cycle is in progress.
Inspect the door lock for damage.
First try to just unplug the washer for 60 seconds to see if the electronics will reset.